Frequently Asked Questions
Everything you need to know about your duluduludesign experience.
What is the typical shipping timeframe for an order?
Most orders are processed within 1-3 business days. Domestic shipping usually takes 5-7 business days, while international delivery can take up to 14-21 days depending on your location.
How can I track my package?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery progress.
What is your return policy?
We offer a 30-day return policy for most items. Products must be in their original, unused condition with all packaging intact to be eligible for a full refund.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. Please contact our support team within 1 hour of placement if you need to make changes or cancel.
Do you offer international shipping?
Yes, we ship to most countries worldwide. Please note that customers are responsible for any customs duties or import taxes that may apply upon arrival.